Refund & Alteration Policy

OVERVIEW

As every order is made especially for you, we maintain a strict no-refund and no-exchange policy.

Refunds, exchanges, or alterations are offered only in the rare event of a defect or an error on our part. Should this occur, we will be pleased to arrange a complimentary corrective service to ensure your satisfaction.

Please note that this policy does not apply to:

  • Changes of mind after order confirmation
  • Color preferences
  • Incorrect measurements provided by the client

Once your purchase has been delivered, it is considered final unless a confirmed issue has occurred due to our workmanship.